Personalization and Customization
Yes, we are happy to provide personalization and customization services for you to create the best and unique art piece. We could add your personal message to the current product, or create a new design for you based on your request.
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Option 1: Add a personalized message to our available products
If you are looking to engrave your name, date, or special texts on our current products. You could submit your personalized message in the message box while placing your order. An extra fee between 5 - 10 would be charged based on your request, which would be listed clearly on the product page, also during the checkout process.
Generally, it takes「 2 - 5 」business days to fulfill the personalization request before shipping.
Please note that we do not accept exchanges or returns for personalized orders.
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Option 2: Create a new and unique artwork based on your request
If you're an individual looking to customize our products for an event, or you are a business seeking personalized corporate gifting, or a wholesale retailer wanting to offer unique custom options to your customers, we are happy to work with you to create your unique product.
We offer a wide range of services tailored to your needs. We could provide design services based on your request. Or we could process your design and make it a piece of artwork. Please send us an email via hello@lumiologie.com, and our account manager will get back to you shortly. We are always thrilled to assist and collaborate.
Please kindly notice that, generally, it takes at least 30 - 40 business days to create an artwork from scratch, based on the complexity and material. We will do our best to shorten the timeframe and provide you with the best service we can.